Clinic Assistant

Overview

We're seeking a compassionate and professional Clinic Assistant to join our innovative mental health practice. As the first point of contact for our clients, you'll play a crucial role in creating a welcoming, safe, and supportive environment. This position is ideal for someone passionate about mental health, holistic healing, and providing exceptional client care.

Specific Responsibilities

• Warmly greet and assist clients, ensuring a positive first impression and ongoing experience
• Manage front desk operations efficiently, including client check-ins and inquiries
• Maintain accurate, confidential client records in compliance with HIPAA regulations
• Coordinate client intake processes, including form completion and document collection
• Facilitate smooth communication between clients and clinical staff
• Create and maintain a calming, therapeutic atmosphere in the reception area
• Handle administrative tasks such as inventory management and office organization
• Serve as a knowledgeable resource on clinic services, therapies, and policies

Qualifications

• High school diploma required; associate's or bachelor's degree in psychology, healthcare administration, or related field preferred
• 2+ years of experience in a healthcare or wellness setting, ideally in mental health
• Exceptional interpersonal and communication skills, with a demonstrated ability to interact compassionately with diverse clientele
• Strong understanding of mental health issues and a genuine interest in psychedelic therapies
• Proven ability to handle sensitive information with utmost discretion and maintain confidentiality
• Proficiency in office software (e.g., Google Workspace, Microsoft Office) and electronic health record systems
• Excellent organizational skills with the ability to multitask in a fast-paced environment
• Empathetic, patient-centered approach with a commitment to destigmatizing mental health treatment

Location

This position is open for each of our clinic locations.

• Marin county (Corte Madera)
• Sonoma county (Windsor)
• Solano county (Vacaville)

The ideal candidate lives within less than 30 minutes drive to the their respective clinic.

What we offer

• A collaborative, supportive work environment at the forefront of mental health innovation
• Ongoing professional development opportunities, including training in psychedelic therapies
• Competitive compensation: $16-$20 per hour (independent contractor), based on experience
• Flexible scheduling options
• Opportunity to make a meaningful impact on clients' lives and contribute to groundbreaking mental health treatments

Join our team and be part of a revolutionary approach to mental health and wellness. If you're passionate about helping others and eager to work in an evolving field, we want to hear from you!

About CIT Clinics

CIT Clinics (www.citclinics.com) is a veteran owned and operated medical clinic that provides comprehensive care for patients suffering from anxiety, depression, PTSD and chronic physical pain. We offer personalized care plans that combine cutting-edge IV Ketamine and nutrient infusions (NAD+, Glutathione, vitamins), with expert-guided psychedelic journeys, Ketamine Assisted Psychotherapy (KAP) and compassionate integration coaching (mindfulness, behavior/habit coaching). Our evidence-based medical protocols combined with a highly personalized and compassionate counseling approach have significantly higher success rates than most conventional physical and emotional pain treatments. Through our Veterans Care Agreement with the VA we are able to treat veterans at no charge. Furthermore, CIT Clinics also offers financial aid to first-responders, healthcare providers and low income patients through a unique partnership with MAPS.org

Our team consists of Board of Anesthesiology certified Anesthesiologists (MD, DO), Certified Registered Nurse Anesthetists (CRNA), Registered Nurses (RN), Psychotherapists (LMFT, PhD, LCSW) with training and experience in Ketamine Assisted Psychotherapy (KAP), Psychedelic Guides and Life Skills Coaches. Our protocols are based on the most current peer-reviewed literature as well as extensive first-hand experience providing thousands of treatments over the past 6 years. We pride ourselves in providing truly integrative patient care and the most efficacious and compassionate treatment available. Our clinics are designed to feel comfortable and cozy, while simultaneously maintaining the rigorous standards of a fully licensed medical clinic.

Our treatment philosophy is centered around an integrative, collaborative approach emphasizing the importance of the overall well-being of the patient (including sleep, nutrition, exercise, social relational, emotion regulation, etc.) through a multi-faceted approach. We believe that each patient’s experience and journey through this healing process is augmented not only by the various properties of the nutrients and medications administered but by the support structure created around a person and the chemistry between patient and the therapeutic team.