If you are unable to keep your appointment or anticipate being late,
please call (415) 675-1335


  • DOCUMENTS: Complete, sign and submit all consents and other forms that have been sent to you electronically.

  • FOOD & DRINK: NOTHING to eat or drink for 6 hours prior to scheduled infusion. If you eat/drink, your procedure will be cancelled. You can have clear liquids up until 2 hours prior to your infusion.  This means that water is okay up until 2 hours before your infusion.  Black coffee is okay, Gatorade is okay.... but no cream in your coffee, no milk, no juice with pulp.

  • ALCOHOL: No alcohol or smoking 24 hours prior to your infusion.

  • MEDICATIONS: Do NOT take any of the following on the morning of your treatment: benzodiazepines (lorazepam), stimulants (adderall), sedative hypnotics (ambien), narcotics (oxycodone). Contact your provider if you have questions regarding which medications you may take.

  • Notify your provider if you experience any changes in your physical condition (fever, accidents, falls, chills, productive cough, flulike symptoms, etc.)

On Day of Infusion

  • LOCATION: Your treatment will take place at one of our clinics. Please arrive 10 minutes prior to your scheduled appointment time so we can check you in and begin on time.
  • DOCUMENTS: Bring your photo ID, form of payment, and any additional paperwork requested.
  • RIDE/TRANSPORATION: ALL patients are required to have an escort – a responsible adult to escort you out from the clinic. If you do not have an escort, your procedure will be cancelled. If you need a ride we recommend Onward Transportation Services. Their drivers go through a comprehensive vetting, background check and a thorough on-boarding process.
  • OPTIONAL: Bring music (we recommend music without words), headphones/earbuds, and an eye mask to use during the infusion.


  • DRIVING: Do NOT drive a car, operate hazardous equipment, or engage in hazardous activities for 24 hours after each infusion, as reflexes maybe be slow or impaired.
  • ALCOHOL: No alcohol for 48 hours after your infusion.
  • MEDICATIONS: Continue prescribed medication as usual, EXCEPT benzodiazepines, which should be avoided for at least two hours post-infusion. Report any medication changes to your provider immediately.
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